Terms and Conditions

These terms summarize the key account, deposit, bonus, and withdrawal rules documented for Lucky Hills Casino, operated by Complete Technologies N.V. under a Curaçao Gaming Control Board authorization. Read the operator's full published terms before your first deposit.

1. Eligibility

• Minimum age: 18 years.
• Players outside Ontario can access the site; Ontario residents fall outside AGCO/iGaming Ontario oversight when playing here.

2. Account and Currency

Accounts are opened with an email address, secure password, and date of birth, followed by a residential address and phone number. Currency is Canadian Dollar (CAD).

3. Deposits

• Minimum deposit: CA$30 across Interac, Visa/Mastercard, MiFinity, cryptocurrency, or vouchers.
• Deposits post instantly.

4. Bonus Terms

• Welcome package up to CA$2,000 + 100 free spins on qualifying deposits.
• Wagering requirement: 40x on the bonus amount.
• Bonus-related winnings are capped at CA$3,000.

5. Withdrawals

• Withdrawal limits: CA$2,500 per week, CA$40,000 per month.
• Processing: 0-72 hours casino-side; e-wallets/crypto pay out in 1-24 hours after approval; cards and bank transfers take 3-5 business days.
• Identity verification (KYC) and proof of address are required before the first withdrawal.

6. Licensing

Curaçao Gaming Control Board authorization (certificate reported as OGL/2024/923/0383 by third-party trackers — verify directly with the operator or regulator). Not a provincial Canadian licence.

18+. Gambling can be harmful. Play responsibly. Problem Gambling Helpline: 1-866-531-2600.